Surveys & Assessments

Surveys and Assessments are tools that allow you to identify gaps that show opportunities for improvements. There are specific tools that allow this to happen. An illustration of these tools is provided in the following links:

• Customer Satisfaction Survey Sample (PDF)
• Dealer Customer Needs Intervew / Survey Example (PDF)
• Performance Gap Analysis Surveys Example (PDF)
• Preference and Ranking Surveys Example (PDF)

Using these tools, our surveys and assessments are customized to your specific needs. The data gathered from these tools are provided in comprehensive reports that fully explain the survey results.

Our surveys and assessments are customizable to gather the exact data and information you want and need. Typical applications include:

• Performance Management
• 360 Degree Feedback
• Customer Satisfaction
• Sales Effectiveness
• Training Needs Analysis
• Management Effectiveness
• Supervisor Effectiveness
• Employee Satisfaction

How do you benefit from using our surveys and assessments? First and foremost, our system identifies gaps that show opportunities to improve, resulting in the best Return on Investment (ROI) for you.

Gaps = Opportunities to Improve = Best Return on Investment

Well-designed and customized surveys and assessments are excellent tools to identify strengths and weaknesses and to initiate positive change in performance, thus providing the best return on investment.