North Iowa Cooperative - Retail Ag Leadership And Employee Development Program
Northern Natural Gas Skill-Based Pay - Employees Skills Consulting
Purina Mills, Inc. – Competitive Purchasing Advantage- Employee Knowledge Assessment
Purina Mills, Inc.- Purchasing and Logistics Training- Employee Assessment Consulting and Training Manual Design
Strata Corporation- Training Development Consulting
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| intRAtrain partnered with NIC in providing services, products, and expertise designed to create a culture that is “Reaching for Excellence.” This is achieved through employee engagement, creating motivated and productive employees with a commitment to enhancing the customer experience and overall customer satisfaction. Improving the quality of employee and customer interactions and their effectiveness improves the customer experience, improves customer loyalty, improves employee job satisfaction, and results in growth of unit sales and margins. | |
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| “If you feel that there is a need, go ahead and implement a program because it is healthy for the culture of our coop. I think people are doing a better job controlling emotions and bringing issues out in the air, talking things out, working together as a team. We have made great strides compared to a year ago.I discovered I have a great employee group and they want to learn to do better and the Reaching for Excellence program facilitated that." |
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Program |
| Russell Associates assisted Northern Natural Gas in updating their skill-based pay program to reflect current procedures and new regulatory standards. The services included assistance with structuring and content of the program and editing of the final version. Russell Associates also used their prior experience to assist Northern Natural Gas in understanding the options and considerations required for a skill-based pay program. | |
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| “The feedback on the project has been very positive. The people that Russell Associates provided fit in very nicely with the environment. Our employees trusted them. Each group that came in that worked with representatives from Russell felt very comfortable with the product and very comfortable in sharing their knowledge with someone outside the company so it was a very successful project. I think we were very efficient with our time and very successful with the project." |
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Purina Mills was interested in learning the predominant skills that make some field purchasing managers more successful than others. Russell Associates assisted by conducting a study of current purchasing managers with a wide range of success/abilities to determine those characteristics, skills, techniques, and market perceptions that resulted in success. |
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Based on a competitive purchasing analysis study, Russell Associates conducted interviews with field and corporate purchasing managers to determine skills required to be a successful purchasing agent. From these studies, Russell Associates developed comprehensive training for Field Purchasing and Management Personnel and Area Purchasing and Transportation Managers. |
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| Russell Associates worked with Strata to develop a blended training solution that offered more learning opportunities throughout the year as opposed to a once a year event-based training session. This included a needs analysis, course design, workshop, coaching conference calls, 360-degree survey and feedback assessment |
Get in touch with us to learn how we can help you and your company:
507.665.6266
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